Frequently asked questions
FAQ
How long does shipping take?
We ship with Fedex and UPS
all packages are insured for their full value.
The processing time takes 1-3 days and the delivery time is 2-4 days.
What are the payment methods?
You can pay with us using: PayPal, credit card, Apple Pay
How to care for decorations?
All plants have been subjected to a stabilization process. After hanging
the frame on the wall, you don't need to do anything with it.
Moss art Does not require watering or pruning, the decoration is 100% maintenance-free. More information on the page: Learn more
Do you make special and personalized orders?
📐We can make any pattern from our shop in any size. Unfortunately, We have
restrictions on the size of a single frame. The largest frame cannot
exceed 42"x60" inches (152cmx106cm) However, We can make several smaller
ones that, when combined, will create one composition.
How to mount decorations on the wall?
We add decoration pendants to hang it on the wall.
The instructions are also in the box.